Automate tariff changes with customer service software
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Fast and reliable responses play a decisive role in consumer satisfaction. They are the basis for the long-term success of municipal utilities.
With the latest release 7.4.2 we reach a new dimension in customer communication: Complete integrations in the sense of the Unified Desktop strategy!
Is your customer service in urgent need of modernization? Here are 4 practical solutions for a successful IT project in customer service.
Do you know how your customers feel? Keep an eye on the mood of your customers and respond proactively to praise and criticism.
This is how companies will inspire their customers in the future or: "Contact us the way you want!" ReplyOne already offers the technology for this today.
From planning to self-testing: AI learns exactly what you need for your customer service.
Sematell GmbH expands its management team and welcomes a new Managing Director and CEO in Gerd Janiszewski and a new CFO in Ross Milton.
With the latest release 7.4.2 we reach a new dimension in customer communication: Complete integrations in the sense of the Unified Desktop strategy!
How simple can good customer service be?
