February 27, 2018
The innovative product add-on of the omni-channel ReplyOne software solution enables contact center managers to keep an eye on all operational service transactions, with a comparison of all the relevant KPIs, and intervene if necessary. more ...
February 1, 2018
Sneak preview: ReplyControl - fully operational control and high visibility for management of written customer communication. Live: Plug&Play integration with telegra ACD and USU kcenter more ...
Jutta Lorberg | BSK Becker+Schreiner Kommunikation
Phone: +49 (0) 2154 81 22 - 22