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February 27, 2018


The innovative product add-on of the omni-channel ReplyOne software solution enables contact center managers to keep an eye on all operational service transactions, with a comparison of all the relevant KPIs, and intervene if necessary.   more ...

February 1, 2018

CCW 2018 - ReplyOne sets new benchmarks

Sneak preview: ReplyControl - fully operational control and high visibility for management of written customer communication. Live: Plug&Play integration with telegra ACD and USU kcenter   more ...


Jutta Lorberg | BSK Becker+Schreiner Kommunikation

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