Prices
Smart prices for your customer service
Discover standardized solutions for teams of any size in your customer service - all for a monthly price starting at 55€ per user (plus project implementation costs).
Our service packages
Your customers expect quick and correct answers. We have the perfect solution for every team size.
10 users
65 €
per user/month
(plus project costs)
100.000
Documents p.a. *
10
Categories
1
Admin
as input channel
20 users
60 €
per user/month
(plus project costs)
150.000
Documents p.a. *
12
Categories
2
Admins
as input channel
30 users
55 €
per user/month
(plus project costs)
200.000
Documents p.a. *
15
Categories
3
Admins
as input channel
from 31 users + add-ons + customizing
Maximum flexibility for your company! Our Enterprise package offers the ideal solution from 31 users. Benefit from individual extensions through ready-made Add-ons. Experience customized Customizing through our first-class services.
Scalable document volume: Starts from 200,001 documents and can be flexibly adapted to your needs.
Versatile communication channels: Support for standard channels such as e-mail, letter and fax. Option to integrate additional channels such as WhatsApp for your individual requirements.
Seamless telephony integration: Integration of telephony, e.g. via telegra GmbH for end-to-end communication.
Exclusive support for Enterprise customers: Additional support package with extended scope for maximum support.
Scope of services for S, M and L packages
Included in all packages: 1 client, 1 production server, 1 test server, 1 reporting server
Included in the project scope: Standard installation ReplyOne, requirements workshop, project documentation, admin training, standard installation plugins
Optional add-ons: CRM/ERP Plugin and OCR Plugin
Hosting can be booked on request. * Further documents can be booked in addition.
References
Over 120 satisfied customers
