Sematell

You can work with US

Cooperative. Collegial. At eye level.

Sematell About Us Header

Technology. Development. Team.

We are Sematell. We set out to make customer service simple. Inspired by AI. Driven by passion.
Ready to think intelligently and automatically.

That’s why we developed ReplyOne. Exactly the solution that customer service professionals need.
Allowing them to focus on their customers. No off-the-shelf software. Instead, it’s tailor-made.

We understand our customers business. We understand the technology.

We stand for outstanding quality and solutions.
And make the customer service world a little easier every day.

We have the right answers. Intelligent answers.
For the best customer service. Because all customers deserve it.

Mission

We live teamwork. Human & AI. 

Vision

For the best customer service. Because all customers deserve it. 

Management

Our management

CEO Gerd Janiszewski

CEO

Gerd Janiszewski

Management Ross Miton

CFO

Ross Milton

Management Nils Lorenz

VP Sales & Marketing

Nils Lorenz

Management Florian Merz

VP Development

Florian Merz

Management Oliver Pink

VP Service & Support

Oliver Pink

What we are really like?

Experienced. Flexible. Passionate.

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Our team

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Jobs

get off to a flying start with US.

You want to make customer service a little better every day. You're excited about the interaction between people and technology. You are passionate about your projects. You have great ideas and are looking for the freedom to implement them.