Sematell

You can work with US

Cooperative. Collegial. At eye level.

Blog sentiment analysis

Technology. Development. Team.

We are Sematell. We set out to make customer service simple. Inspired by AI. Driven by passion.
Ready to think intelligently and automatically.

That’s why we developed ReplyOne. Exactly the solution that customer service professionals need.
Allowing them to focus on their customers. No off-the-shelf software. Instead, it’s tailor-made.

We understand our customers business. We understand the technology.

We stand for outstanding quality and solutions.
And make the customer service world a little easier every day.

We have the right answers. Intelligent answers.
For the best customer service. Because all customers deserve it.

What we stand for

We live teamwork. Human & AI.  

For the best customer service.
Because all customers deserve it.

Management

Our management

CEO Gerd Janiszewski

CEO

Gerd Janiszewski

Management Ross Miton

CFO

Ross Milton

Stevan Lazic

CTO

Stevan Lazic

Management Oliver Pink

Senior Director
Customer Operations

Oliver Pink

Gordon Salzmann

Senior Director
Sales & Marketing

Gordon Salzmann

Senior Director
Customer Interaction

Susanne Brandt

What we are really like?

Experienced. Flexible. Passionate.

Colleagues
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Years average age
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Years staff membership
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Tattoos
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% home office workers
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Our team

You can meet US:

Take off with us

Jobs

get off to a flying start with US.

You want to make customer service a little better every day. You're excited about the interaction between people and technology. You are passionate about your projects. You have great ideas and are looking for the freedom to implement them.