Experts in precision
and intelligent maximization

Sematell is a specialized software provider of response management solutions based on artificial intelligence. The company’s solutions are unique worldwide and offer the highest precision in written customer communication. The company serves prestigious customers in companies of all sizes and across a range of sectors. Highly specialized experts in the fields of artificial intelligence, software and hardware development with long standing industry expertise ensure consistently high quality in the customized integration of automated processes.

Measurably higher customer satisfaction through precision

Maximization of productivity and profitability

Interconnectivity with existing systems


Intelligent history

Originating in the German Research Center for Artificial Intelligence

Sematell’s successful history commenced well before the turn of the century at the German Research Center for Artificial Intelligence in Saarbrücken (DFKI) in Saarbrücken. The DFKI is the world’s largest institute specialized in the area of intelligence technologies and scientific initiator of the development of the unique ReplyOne categorization algorithm. ReplyOne owes its precision, response accuracy and stability to intensive research and development conducted over many years.

  • 1998

    Developed in 1998 at the DFKI in Saarbrücken

  • 2000

    Spin-off in 2000


  • 2016

    Renaming as Sematell in 2016



We are member of the following industry organizations: